Points of Interest in Lower Manhattan

Salvation Army Gold Coast Recovery Services – Fairhaven


168 MacDonnell Rd Eagle Heights QLD 4271 Australia

Intake number

1300 111 827 or (07) 5604 7000

Intake email


Intake opening hours

Monday to Friday 8:30am - 4:30pm

About Salvation Army Gold Coast Recovery Services – Fairhaven

Recovery Services are committed to bringing hope, freedom and wholeness to all people adversely affected by alcohol and or other drugs

Recovery Services philosophy:

• Every person matters and will be treated with dignity and respect
• People have the right to make informed choices, experience personal growth, access greater freedom, and have an opportunity for a transformed outlook in life
• A holistic approach to recovery involves healthy partnerships and relationships
• The recovery journey is personal and each person must travel at their own pace
• The role of Recovery Services is to support the person’s own journey toward transformation


Residential rehabilitation program: for men and women, over the age of 18 who are seeking treatment for alcohol and or other drug dependencies. The residential rehabilitation service has 56 beds (men and women inclusive).

Foundations program: consists of staged completion residential drug and alcohol program, with foundations in trauma informed care and harm reduction. The program is delivered through group work and individual case management.

Extended Care program: Postcare support for those who have completed the rehabilitation program and need ongoing support for community connection and engagement and also ongoing one on one case management. The extended care program also supports 4 x transition beds in Southport and provides for group work and also case management support.

Withdrawal Unit: is medically supported withdrawal unit for mild to moderate withdrawal symptoms offered in 11 bed inpatient facility. 24 hour nurse care is provided and opportunity to engage in group work.

Community Case work: Day program delivered from admissions office at Southport. This program supports those who would like recovery support but may not need a live in program or may not be able to commit to 3 month live in program due to work or family commitments. Group work is completed and one on one case management support is provided.

Smart Recovery meetings: SMART recovery meetings once a week – Monday 1pm at Pathways office in Southport.

Family Group: Peer support group for family members who are affected by substance use from their loved ones.

Intake, assessment and referral

Open anyone can make an appointment
Self referral
GP and other health professionals
External health and community services
For all referrals, admission and enquiries please contact PATHWAYS – Gold Coast Recovery Services Assessment and Admissions Office: 1300 111 827.
The Pathways office is the assessment/admissions office for Fairhaven (residential rehab and detox unit on Mt Tamborine).

Additional information

Welcome to Gold Coast Recovery Service, an accredited alcohol and other drug service operated by The Salvation Army, providing withdrawal management (detox), residential rehabilitation, non-residential rehabilitation, transitional housing, and community program. The Salvation Army acknowledges Aboriginal and Torres Strait Islander Peoples as the traditional custodians of these lands and waters, the Wangerriburra peoples. We pay our respects to their Elders past, present and emerging and give thanks for their wisdom and knowledge which has sustained their people since time immemorial.

The Salvation Army Australia acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present, and future. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to providing programs that are fully inclusive. We are committed to the safety and wellbeing of people of all ages, particularly children.

Harm reduction is the overarching framework of our services, with our primary purpose to prevent and reduce harm for both individuals and the wider community. For many of the people entering our services this will mean stopping all use, for some it will mean reducing. Although a number of our services (like withdrawal and residential rehabilitation) ask that you are abstinent while on program, the overall long-term aim is for you to choose. We will work with you toward a safe and fulfilling life. While addressing problematic substance use is key, we want people to have a sense of belonging to their families, friends and communities. Our core belief is that all people are worthy and deserving of love, respect and dignity. Other aspects of the program are designed to help build a fulfilling life. These include spiritual support/pastoral care, recreational activities, and health care. Family involvement and vocational education and training may additionally be supported during your stay.

The Pathway office (for assessment and admission):

173 Wardoo St
Southport QLD 4215

Hospital and Health Service Region

Gold Coast

Primary Health Network region

Gold Coast

Age range

18+ years

Treatment type

Psychosocial intervention (e.g. counselling), Rehabilitation (e.g. residential, day programs), Withdrawal management (detoxification)

Medication exclusions

Opioids, Benzodiazepines (e.g. Diazepam)

Other exclusions

Family and children access process is explained on entry

Smoking permitted


Phones permitted



Self-funding or percentage of benefit entitlement - contact service for more information

Payment frequency


Close to public transport


Family / children access


Interpreter access