QNADA Submission to the Women’s Safety and Justice Taskforce

Response To Discussion Paper 3: Women and girls’ experiences across the criminal justice system

In April 2022 QNADA provided a submission to the third discussion paper of the Women’s Safety and Justice Taskforce – Women and girls experiences across the criminal justice system. The submission focused on specific questions within the discussion paper, and called for:

  • responses that focus on addressing the broader social, cultural, and structural determinants of health, and prioritise alternatives to imprisonment – particularly for low-harm drug offences;
  • greater clarity around the main drivers of increased drug related imprisonment and recidivism among women and girls, namely increased law enforcement activity by police, rather than any marked change in community behaviour or attitudes;
  • meaningful, transparent consideration to be given to decriminalising low-harm drugs in Queensland, in partnership with peaks and other relevant non-government organisations;
  • increased investment in, and provision of, alcohol and other drug treatment and harm reduction services for women and children in contact with the criminal justice system across Queensland;
  • the expansion of police diversion to all illicit substances, including the removal of the current requirement to admit to an offence prior to accessing diversion, the removal of limits on the number of times a person can access diversion, and reconsideration of the purpose, delivery and type of interventions provided to people diverted from the criminal justice system;
  • recognition that, even in the context of increased investment by the Queensland Government, there remains gaps in the treatment system and, although most people who use alcohol and other drugs never require treatment or help, for every dollar invested in treatment and harm reduction there is a seven dollar return[1];
  • people deprived of their liberty for drug related offending to be provided voluntary and evidence-based health services, including harm reduction and drug treatment services, as well as essential medicines, including HIV and Hepatitis C services, at a standard that is equivalent to that in the community in accordance with the International Guidelines on Human Rights and Drug Policy[2].

The submission also highlights significant and ongoing concerns with the recent introduction of section 229BC of the Criminal Code (Failure to report sexual offending against a child to police) in Queensland. Although the need to ensure adults are appropriately protecting children and young people from sexual abuse is beyond question, the amendments have significant implications for the support provided by non-government AOD services to people who have experienced child sexual abuse. These implications are inherently problematic as:

  • a significant proportion of those who access AOD services have complex histories of abuse and trauma (including child sexual abuse), poor experiences with police and other statutory bodies and a general distrust in services (particularly for those who use illicit drugs);
  • it is key for victim-survivors to have access to services they trust and can safely to disclose to, and section 229BC inhibits disclosure for those who do not wish to engage with police – this correspondingly impacts treatment outcomes, impedes future service engagement and increases the likelihood of future harm;
  • the reality is conviction rates are low and many victim-survivors do not want to engage in often confusing, invasive, lengthy and traumatic criminal justice proceedings;
  • although the amendments respond to findings of the Royal Commission into Institutional Responses to Child Sexual Abuse, they are not consistent with the Royal Commission’s findings in relation to the challenges faced by victim-survivors in disclosing such abuse.

The submission calls for urgent review of the provisions, seeking to repeal the amendments or include clear exclusions to ensure Queenslanders who have experienced child sexual abuse can safely disclose that abuse in therapeutic settings and receive effective support for the well-known physical and psychological impacts of trauma.

[1] Alison Ritter et al., “New Horizons: The Review of Alcohol and Other Drug Treatment Services in Australia,” in Final Report (Sydney: University of New South Wales, 2014).

[2] https://www.undp.org/library/international-guidelines-human-rights-and-drug-policy

Good Nutrition in AOD Recovery: Online learning + Quick ‘n Easy Cooking Guide

QNADA is pleased to share the Good Nutrition in Alcohol and Other Drug Recovery resources, which are made up of a recipe guide and an interactive online learning package, aimed at building service user capacity to have a healthier recovery. QNADA developed the resources following conversations with alcohol and other drugs services which pointed out the ways nutrition can lose importance for clients in the context of other recovery priorities. As the resources point out, good nutrition is an important component of recovery because it directly relates to mood and can influence substance cravings.

The guide and training module also provide information about the overlap between nutrition, brain, and body function during recovery, and how certain foods can help support recovery by providing the building blocks for serotonin, dopamine and norepinephrine. The guide uses a motivational approach to have clients weigh up the potential costs and benefits of their current food routine and changing it to a new one.

It provides some simple, budget friendly, and easy to follow recipe suggestions that provide a starting point for cooking some tasty meals.

We hope this guide will help to make focussing on nutrition easier for both workers and clients.

Access the online learning here, or download the resources here.

QNADA’s Submission to the draft National Tobacco Strategy 2022-2030

In March QNADA submitted a response to the call for feedback on the draft National Tobacco Strategy 2022-2030 (the Strategy). The QNADA submission wholly supports the priority areas for the Strategy and commends it for seeking to directly address tobacco industry interference in public health and tobacco control policy. QNADA argues this approach sets an example for other drug policy areas, such as alcohol, where industry influence and involvement continues to stifle good public health policy. QNADA agrees with the Strategy position that government action alone cannot reduce the prevalence of tobacco use, and that a strength of Australia’s tobacco control measures to date has been partnerships between governments, NGOs, health professionals, research groups and community groups. To this end, QNADA identified four areas we believe the strategy should further address. We’ve provided an abridged version of what we included in our submission below.

  1. Future proof the strategy by clarifying how all priority areas and actions could be applied to new and emerging nicotine products.

While QNADA recognises the emphasis on preventing and reducing harms from new and emerging products (including e-cigarettes) in priority area 9 of the draft strategy, we believe these issues are relevant across the entire strategy and need to be outlined more widely. As novel nicotine products become more widely used and available, and the evidence around potential harm and therapeutic use continues to evolve, all priority areas and actions of the strategy will become increasingly relevant to novel products. QNADA supports strengthened regulations for new and emerging products, however we do not support legislative approaches that focus on individuals who are using these products as opposed to organisations selling and promoting them.

  1. Closely monitor trends related to excise.

Excise increases have been resoundingly successful in reducing smoking prevalence at a population level. However, we note the relatively small gains excise measures have furnished in disadvantaged populations. We suggest that while price increases have been – and may continue to be – an effective mechanism to reduce tobacco use, we may be approaching a threshold, where prohibitive pricing begins pushing vulnerable populations to illicit tobacco in the absence of other nicotine replacements and support. While we acknowledge the ATO’s Tax Gap Analysis findings of a reduced net illicit tobacco market in spite of rising licit tobacco prices, we suggest targeted research be undertaken to quantify the extent of illicit tobacco use amongst disadvantaged groups and to better inform countermeasures to illicit tobacco use.

  1. Prioritise support and resourcing for community controlled organisations and ensure meaningful partnerships.

We are pleased to see the strategy acknowledges the social and cultural determinants of health as influencing tobacco use and the broader importance of tobacco cessation efforts to closing the gap. We support the intent to bring culturally safe tobacco cessation interventions to mainstream health services, however resourcing and support for community controlled organisations should be a priority, and the upskilling of mainstream organisations should not be at the expense of community controlled organisations.

  1. Appropriately resource organisations to deliver interventions and increase access to NRT

QNADA strongly agrees that evidence-based tobacco prevention and cessation programs should be part of routine care across all health (including AOD treatment and harm reduction services), social care and custodial settings. However, we do not support mandating tobacco interventions as a condition of government funding. In our view this makes little sense in the context of existing governance mechanisms that facilitate good clinical practice. We suggest instead working across systems to ensure that relevant frameworks, strategies, and guidelines address tobacco and other nicotine products where relevant, achievable, and necessary. Further, such an approach risks adding an unnecessary layer of reporting to already underfunded and overburdened services.


QNADA’s Submission to the Inquiry into the opportunities to improve mental health outcomes for Queenslanders

Tom Ogwang

In February QNADA submitted a response to the Mental Health Select Committee Inquiry into the opportunities to improve mental health outcomes for Queenslanders (the Inquiry). The submission addressed the Terms of Reference for the Inquiry in three distinct, but inter-related parts: Services (part A), Policy (part B) and Systems (part C). We’ve provided a very brief overview of highlights from our submission below. If you’d like to read it in full, you can download it here – https://documents.parliament.qld.gov.au/com/MHSC-1B43/IQ-5DEF/submissions/00000048.pdf.

Part A: Services

Developing a shared understanding of when and how the services system should respond to AOD related issues is key to improving AOD responses on the whole. Our shared understanding should recognise that only a small proportion of people who use AOD require treatment, however there are still insufficient specialist services available to meet demand. These challenges are compounded by critical specialist AOD workforce shortages.

Part A highlights that in order for the services system to become better coordinated or ‘integrated’, all systems of care should be informed by both AOD scientific evidence and lived experience in all aspects of program and policy development. In short, policy should be responsive to need and informed by the people it most directly affects. However, people who use drugs have traditionally been marginalised from policy debate and from receiving appropriate care.

Two case studies (Daisy’s Story and Jane’s Story) exemplify how QNADA member services and clients navigate system complexity, and how external system responses impact on client outcomes and opportunities.

Part B: Policy

The absence of a clear whole of government endorsed public AOD plan since 2017 has stifled leadership and prioritisation for AOD system reform outside the health system. It impacts agency understandings of their roles and responsibilities to deliver or support agreed state and national priorities and commitments. This absence means that there is no overarching mechanism drive action across systems such as criminal justice, domestic and family violence, youth justice, child protection, education, and communities.

Part B explores the reforms required to reduce costs and harms associated with criminalising illicit drug use. We note that the approach of criminalisation has proven largely ineffective at significantly reducing the consumption of illicit drugs and has not achieved a sustained reduction in supply. For example, the Queensland Productivity Commission’s makes a compelling economic argument for decriminalisation for low harm drugs within its 2020 Inquiry into Imprisonment and Recidivism and found that:

  • Illicit drugs policy has failed to reduce supply or harm and was found to be a key contributor to rising imprisonment rates, with drug offences contributing to 32% of the increase since 2012
  • Current illicit drugs policy results in significant unintended harms, through supporting a large criminal market and incentivising the introduction of more harmful drugs
  • Evidence suggests legalising lower harm drugs and decriminalising others is unlikely to increase drug use and is likely to provide net benefits to Queensland of at least $2.8 billion by 2025
  • Targeted community-level interventions and greater use of diversionary approaches are feasible alternatives to the criminal justice system which are significantly less expensive.

Part C: Systems

For the significant majority of people who use AOD, the risk of harm to both themselves and the community is increased primarily as a result of the social, policy and legislative responses to their use, rather than the substance itself.

Part C discusses opportunities for whole of system collaboration and partnerships across the criminal justice, child protection and youth justice systems. Queensland’s Mental Health, Alcohol and Other Drugs Strategic Plan 2018-23 (Shifting Minds) highlights the importance of collective leadership and responsibility across all policy, funding, program development and service delivery to achieve common outcomes and benefits. There is currently no entity in Queensland who has primary responsibility for, and a dedicated focus on, effectively influencing, driving and coordinating this change within the context of AOD policy and planning.

In early 2021 QNADA launched the self-funded Responsive Systems project to improve cross-agency collaboration and partnerships and support more effective system responses outside the health sector.

Data linkage across systems

Maria Ortiz

There is limited use of data to understand the engagement of people who use drugs (PWUD) in other systems such as the Child Safety, Criminal Justice and Youth Justice systems. Capturing and reporting of data is a critical part of informing and supporting better policy decisions by identifying the needs of PWUD and their families and friends in Queensland. We need this information to build an understanding of the effect that multiple contacts with different systems have on people with complex needs.

Data is also key to support a continuous improvement approach to Alcohol and other Drugs (AOD) treatment service delivery. Improved data collection would strengthen the development of policies to reduce harm and improve the ability to report on the prevalence of AOD treatment services across different systems in Queensland. With the support and perspective from multiple agencies, this would lead to better capturing of the frequency in which people with complex needs are involved in different systems.

The use of existing data (such as the National Drug Household Survey, AOD Treatment Services NMDS or the National Alcohol Indicators Project – the most prominent sources for drug-related data) is a cost effective way of identifying patterns of substance consumption and treatment within a community, and a reliable way to assess trends over time.[1] However, there are some limitations with the use of datasets that are not designed to answer the question of interest, and caution shall be taken when making conclusions to avoid misleading findings. Substantial amounts of data are collected throughout all systems, but it is gathered in ways that constrain the potential information we can obtain from it. Therefore, even though the system is data rich, it is also information poor.

Why is it important that we address data gaps?

Data quality is a measure based on validity, completeness, accuracy, and how current the data is. Advocates give data-based arguments to policy-makers in reports or inquiries, this is significant as the policy implementation approaches often draw upon the findings of these reports. The growing demand for transparent, accountable and responsive reporting from our governments is progressing the availability and volume of data. This is why it is important we address current data issues.

All information comes from raw data that without being organised can be challenging to understand. Drawing insights from raw data involves losing a certain amount of data to facilitate its interpretation. This is when there is greater risk to make misleading or invalid statements. Often these statements are somewhat correct but don’t give the full context.

Inaccurate data needs to be identified to ensure that decision-makers and other users are working with accurate information. Improved data collection/reporting methodologies would not only bring significant benefit to inform governments on the efficient use of funds across systems, but would also “inform clinicians and other service providers [across systems] on the effectiveness and appropriateness of intervention,”[2] and referral options across systems, and “consumers on the choice of service providers and treatment options.”[3]

Common issues with existing AOD data sources

Current data sources do not provide enough information to ensure system responses to people who use alcohol and other drugs is multi-dimensional and “distinguishes between occasional substance use, problematic substance use and dependence so that treatment intensity is matched to need.”[4]

One of the most common issues with the existing data sets is that the sample used to inform findings is usually not representative of the population of interest. This could be due to multiple reasons such as the sample size being too small compared to the actual population or the exclusion of particular subgroups of the sample. For example, there is currently minimal information collected to identify individuals who are members of diverse communities, especially those from culturally diverse communities.[5] According to the Queensland Mental Health Commission Don’t Judge and Listen Report, the NDSHS excludes homeless people, and those who are travelling or are in institutions such as hospitals and prisons,[6] additionally, its sampling methods assume linguistic and cultural understanding between interviewers and participants. This limitation may lead to misrepresentation of actual AOD consumption.[7] Similarly, the Drug Use Monitoring in Australia (DUMA) dataset which collects information from police detainees on drug use, interviews a low number of female detainees, thus, “caution should be exercised when interpreting the results or making gender-based comparisons.”[8]

Likewise, the AODTS NMDS which provides information on publicly funded alcohol and other drug treatment services and their clients, cannot provide information on the total number of clients who access AOD treatment. Since not all treatment services contribute to the AODTS NMDS, this dataset undercounts the number of services for young people engaged in the youth justice system and it is likely to underestimate the extent to which youth justice clients access AOD treatment services.[9]

As well, reporting biases lead to misrepresentation of the ‘average’ individual being studied (i.e. PWUD). Data completeness and uniformity are important to avoid overlooking confounding factors that create some sort of distortion of the true effect that AOD use has on PWUD. For example, the Queensland Family and Child Commission (QFCC) requested information from key government departments about the Queensland Government’s Youth Justice Strategy 2019–23 and they were told that adolescent alcohol and drug services and mental health services, especially when relating to “people with a mental disorder and a history of criminal offending,” only assess and treat clients when issues are significant, “when they may already be offending or re-offending to obtain more drugs or because of other issues in their life.”[10] The information collected in this process shall then not be used to draw conclusions about young people who use drugs and are in contact with the youth justice system, as it will over represent the severity of the issues and the effect of alcohol and other drugs. This is why it is important that datasets collect all significant information across systems, including social determinants of health to avoid perpetuating stigma.

Similarly, administrative data collected by public officers is problematic. Determining the contribution of alcohol to calls for service is constrained by “inconsistent and subjective assessments by frontline officers about the contribution of alcohol, and or poly-drug use to an incident.”[11] In the same way, reporting biases can lead to overrepresentation of particular groups in the criminal justice system such as Aboriginal and Torres Strait Islander peoples, since recording of Indigenous status in police datasets is often based on a “subjective judgement of physical appearance alone.”[12]

Data on the problematic use of alcohol among Aboriginal and Torres Strait Islander people needs to be understood within the historical and social context of colonisation, dispossession of land and culture, and social and economic disadvantage and exclusion. Factors contributing to alcohol use among Aboriginal and Torres Strait Islander people include the availability, price and marketing of alcohol, racism, and personal factors like stress, early life experiences, educational and employment disadvantage, and food insecurity. [13] (Gray, 2018)

Data consistency across jurisdictions is necessary to be able to standardise data across systems and provide a complete picture. This is why, the ongoing commitment to a cross-agency approaches is key to the success of consistent and accurate data collection that leads to complete and reliable datasets and, consequentially, leads to better-informed policy implementation.


[1] Peter G. Miller, John Strang and Peter M., Addiction Research Methods. Blackwell Publishing Ltd, 2010.

[2] “Productivity Commission Inquiry Report on Mental Health.” Productivity Commission, 2020.

[3] Ibid.

[4] “Systemic Responses Position Paper.” QNADA, 2021.

[5]Christine Fleming, Robyn Bond, Samantha Holder and Chris Jeffries, “Evaluation of the Specialist Domestic and Family Violence Court Trial in Southport.” 15: Griffith University, 2017.

[6] “Don’t Judge and Listen: Experiences of Stigma and Discrimination Related to Problematic Alcohol and Other Drug Use.” Queensland Mental Health Commission, 2020.

[7] Ibid.

[8] “Drug and Specialist Court Review: Final Report.” Queensland Courts, 2016.

[9] “Overlap between Youth Justice Supervision and Alcohol and Other Drug Treatment Services.” Australian Institute of Health and Welfare, 2018.

[10] “Changing the Sentence: Overseeing Queensland’s Youth Justice Reforms.” Queensland Family & Child Commission, 2021.

[11] “Inquiry into Alcohol-Related Violence- Final Report.” Legislative Assembly of Queensland, Law, Justice and Safety Committee, 2010.

[12] Jacqueline Joudo, “Responding to Substance Abuse and Offending in Indigenous Communities: Review of Diversion Programs.” In Research and Public Policy Series: Australian Institute of Criminology, 2008.

[13] Dennis Gray, Kimberly Cartwright, Anna Stearne, Sherry Saggers, Edward Wilkes and Mandy Wilson, “Review of the Harmful Use of Alcohol among Aboriginal and Torres Strait Islander People.” Australian Indigenous Health Bulletin 18 (2018).

Increasing access to clinical/practice supervision among AOD workers

Courtney O’Donnell

With support from Brisbane North PHN, we are continuing our work to address the need for increased access to effective clinical/practice supervision among AOD workers in Queensland. QNADA’s Sector and Workforce Development Officer, Courtney O’Donnell, is undertaking this work as part of her PhD study at the University of Queensland (UQ) under the supervision of Professor Leanne Hides (UQ), Professor Nicole Lee (National Drug Research Institute) and Sean Popovich (QNADA).

The first phase of this project took the form of a qualitative study, which aimed to identify barriers and facilitators to accessing high quality clinical/practice supervision. Twenty-one qualitative interviews were conducted with frontline workers and service managers from eight government and non-government AOD treatment services across Brisbane. Thematic analysis indicated that there is a perceived need for all AOD workers to receive regular and frequent clinical/practice supervision from AOD specialists. Consistent with previous research, clinical/practice supervision was also perceived to have a variety of benefits for workers, their employing organisations and people who access services. Frontline workers and managers felt that barriers and facilitators to accessing effective clinical/practice supervision included limited time, the high cost of providers, availability of skilled clinical/practice supervisors, supervisor-supervisee matching and supervision modality (ie external, internal, group or individual).

During interviews, participants were also asked about their perceptions of a clinical/practice supervision exchange model. This model was developed by QNADA with the aim to increase access to effective clinical/practice supervision among workers using the limited sector resources available. A key feature of this model is that it operates on an exchange basis, whereby a worker from one organisation provides clinical/practice supervision to staff of another organisation, and vice versa. While the idea of a supervision exchange partnership was previously been suggested as a possible solution to the issue of under-resourcing in the sector, an AOD-specific clinical/practice supervision exchange model has not previously been implemented and evaluated.

Interviews revealed that frontline workers and service managers considered implementation of a clinical/practice supervision exchange model to be a resource-effective strategy to increase access to external, individual clinical/practice supervision while also exposing workers to a greater diversity of perspectives, increasing sector collaboration and improving the perceived value of clinical/practice supervision among the workforce. Participants considered potential barriers and facilitators to implementation to include willingness among services to participate, sustainability of the model and flexibility in clinical/practice supervision delivery. Data obtained from these interviews were used to inform the second phase of the study.

The second phase of this project was implementation and evaluation of a clinical/practice supervision exchange model with six participating AOD treatment services in Queensland. In late 2020, twenty frontline AOD workers (supervisees) were randomly allocated to the supervision exchange (n=10) or supervision-as-usual (n=10) arms of the study. Participants in the supervision exchange arm of the study were matched with a supervisor (n=5) employed by another participating treatment service. Supervisors and supervisees were pragmatically matched based on characteristics including years of experience in the sector, age, qualifications, expertise and interests. Monthly supervision for participants in the supervision exchange arm of the study commenced in December 2020. All participants were asked to complete a survey at baseline (0 months; pre-), 5 months (mid-supervision exchange), 10 months (post-supervision) and 15 months (follow-up). Participants were recently asked to complete the final survey and results from this trial will be available shortly.

The third phase of this project aims to identify opportunities at the service system level to increase access to effective clinical/practice supervision among the AOD workforce. As part of this project, a review of guidance documents that inform and facilitate the commissioning of AOD treatment services in Queensland is currently underway. The purpose of the review is to determine whether, and in what capacity, commissioners of services are guided to support workforce development activities, such as clinical/practice supervision, through service funding mechanisms. In addition to the review, a series of qualitative interviews with commissioners of Queensland AOD treatment services and other relevant stakeholders are being conducted. The purpose of these interviews is to: identify the perceived role and scope of commissioners of services to support the provision of clinical supervision among the AOD workforce; understand how commissioners currently support the provision of clinical/practice supervision; and identify opportunities for policymakers and commissioners of services to increase access to effective clinical/practice supervision among the workforce. Together, the review of guidelines and interviews will allow us to identify potential systemic barriers to supporting increased access to effective clinical/practice supervision, and potential opportunities to address them.

You can read the full phase one study in the journal, Drug and Alcohol Review, here – https://onlinelibrary.wiley.com/doi/full/10.1111/dar.13450

Workforce and training: The importance of cross sectoral knowledge and skills for better client outcomes

Rebecca Wen

The rapid review undertaken as part of QNADA’s Responsive Systems project examined fifty Queensland inquiries, reports and strategies undertaken in the past ten years and identified 444 recommendations and actions that are relevant to addressing alcohol and other drug related (AOD) issues across a range of systems. The findings from this review brings a valuable perspective in how cross sectoral collaboration and coordination can provide better systemic responses to improve the health and social wellbeing of individuals, families and communities that are affected by problematic AOD use.

In this article, I’ll focus on the recommendations that are related to workforce and training. There are 73 of them and it is the second largest area of focus following pathways and programs. The majority of them focuses on service improvements (27%). This includes capacity building activities for the workforce in systems such as child safety, primary health care, correction and emergency services to increase their knowledge and improve their skills about AOD related issues. For instance, Queensland Health’s Insight service has developed an AOD Brief Intervention Toolkit to help GPs and other health professionals to screen, assess and conduct brief interventions with their clients if there are concerns with AOD use. In addition, there have also been capacity building activities for our own AOD specialist workforce. Family Drug Support (FDS), for example, has expanded their service delivery scope to Central Queensland to provide workshops and information sessions for AOD and other health professionals on how to support family members who are affected by problematic AOD use.

A portion of the recommendations under service improvements is also about developing frameworks and educational recourses to encourage the communication of cross sectoral practice and knowledge. For examples, ATODA’s Domestic and Family Violence (DFV) Tools for AOD Settings provide some very practical guidance to the AOD sector on how to prevent and respond to DFV, and the recently released DFV Common risk and safety framework also includes some considerations on assessing and responding to problematic AOD use in DFV settings. A small number of the recommendations is also related to increase human resources to promote cross sectoral collaboration, such as employing youth AOD liaison staff to assist with child safety officers in some situations.

However, there are a number of recommendations that considered AOD use as a risk factor (15%) that need to be mitigated. Almost all of them are concerned about individuals displaying violent behaviours under the influence of alcohol and/or other drug. Subsequently, some workforce building and training activities were implemented, including an increase of police officers in night time precincts and the roll-out of self-defence and aggressive behaviour management trainings for ambulance and hospital staff. While these recommendations can be considered as reasonable based on the findings from their corresponding inquiries, we are apprehensive about some of the language that is used to provoke fear and marginalisation to perpetuate stigma and discrimination on people who use AOD. For example, the 2010 Inquiry into Alcohol Related Violence which has a number of recommendations related to mitigating people’s AOD use as a risk factor states:

 “The Committee agrees that the majority of law abiding citizens should not have to suffer for the actions of a few……The report calls for greater enforcement and increased penalties.”

Pleasingly though, the rapid review identified a number of recommendations that are also promoting stigma reduction work (8%) across workforces. Most of these recommendations come from QMHC’s Changing attitudes, changing lives report that was released in 2018, and one strategy that has already been endorsed by the Queensland Government is the incorporation of AIVL’s ‘Putting Together the Puzzle’ anti-stigma awareness training “into existing agency training programs and professional development strategies…, for all social service sector workforces, including, health, housing, child safety and justice”[1]. The report[2] also recommended that anti-stigma trainings should be delivered in partnership with people with lived experiences of problematic AOD use as it may help to promote social inclusion and address biases and stereotypes. Some recommendations also expressed support for similar anti-stigma awareness training to be delivered to frontline police officers.

After all, it is evident from the review’s findings that, there has been efforts from a number of systems and across different workforces in Queensland attempting to address AOD related issues, and improving the wellbeing of people and communities who are affected by problematic AOD use. Most of the recommendations that focus on workforce and training have acknowledged the importance of communicating cross sectoral knowledge and building workforce capacity to provide adequate health and social care for individuals, such as responding to DFV issues in AOD settings and vice versa. Besides, I think the involvement of the AOD sector (eg the peer workforce) to provide education and trainings to other agencies about stigma reduction is in itself an effective way to reduce prejudice that some may have towards people who use alcohol and other drugs.

QNADA’s position has always been seeing the ‘person’ first while their AOD use is just one element of their life. I think this is also a belief commonly held by our members, that when a client walks through the door, they may be experiencing other difficulties in life along with their AOD use. So if QNADA can lead this momentum in facilitating better collaboration and partnership between the AOD sector and the other systems such as the child protection, youth justice, and criminal justice systems, we hope to achieve effective systemic responses to support our members to provide high quality, person centred, and evidence informed care to their clients.


1Queensland Mental Health Commission, 2018. Changing attitudes, changing lives. [online] Brisbane: Queensland Mental Health Commission. Available at: https://www.qmhc.qld.gov.au/documents/changingattitudeschanginglives

2 ibid

Queensland Alcohol and other Drug Treatment Service Delivery Framework

The Queensland Alcohol and other Drugs (AOD) Sector Network is excited to officially announce the release of the 2022 Queensland Alcohol & Other Drug Treatment Service Delivery Framework (TSDF).

Updated from 2015, this iteration outlines the contemporary approach to AOD treatment and harm reduction in Queensland and brings it in line with recently released national frameworks. It is designed to support a shared understanding of the aims and functions of Queensland’s specialist AOD treatment and harm reduction services system.

The updated TSDF was developed through comprehensive sector consultation and review. It is relevant to anyone with AOD in the scope of their work, or who simply wants to know more about Queensland’s AOD services system, including funders and commissioners of services, and other service sectors.

The Queensland AOD Sector Network thanks everyone involved in the update of the framework for sharing their time, wisdom, and expertise over the last two years. We look forward to continuing to support the ongoing growth and development of Queensland’s AOD services system.

If you have any questions or wish to discuss the latest TSDF, please contact sean.popovich@qnada.org.au.

Download a copy of the Framework here.


The Queensland AOD Sector Network is:

2020-2021 Alcohol and other Drug Treatment Services National Minimum Data Set

The Alcohol and Other Drug Treatment Services National Minimum Data Set (AODTS NMDS) contains information about alcohol and other drug treatment services; the clients who use these services; the type of issues for which treatment is sought and the types of treatment provided. In 2020-2021, 106 NGO AODTS establishments across Queensland submitted data to the AODTS NMDS through QNADA, including statewide residential treatment services.

The 2020-2021 submission included 21,548 closed treatment episodes to 14,939 clients aged 10+, a small increase from 21,453 episodes in 2019-20. Service responses to COVID-19 impacted treatment delivery setting in 2020. This collection year, ‘other’ delivery setting usually referred to a phone setting.

Counselling was the most accessed treatment type (50%) followed by rehabilitation (16%), and support and case management (15%). More than half of episodes were provided to male clients (57%) and around three-fourths of clients were aged 25 and over. Amphetamines remains the most common principal drug of concern for which clients sought treatment (37%), followed by Alcohols (35%) and Cannabinoids (19%).

Please click here to read the full report.

We need a better ‘addictionary’: Language and Stigma in AOD Policy and Practice

Tom Ogwang

Stigma is a complex social phenomenon. Put simply, it could be defined as “an attribute that discredits an individual in the eyes of society and results in the person being devalued, discriminated against, and labelled as deviant” [1]. Expanding on that, for stigma to take shape several interrelated elements must come together. In the first element, people must identify some social difference, and categorise it with a label accordingly. This labelling is critical, as language plays a major role in shaping people’s thoughts and beliefs[2]. The social categories identified may include people who use drugs and people who don’t, immigrants and citizens, LGBTIQ+ and heteronormative cultures, people of colour and white people, and so on[3].

In the second element, the categorizing labels are linked to dominant beliefs about the difference – stereotypes. In the third element, the stereotypes provide enough distinct social categories that they distinguish ‘us’ and ‘them’ as oppositional social identities. The above examples are commonly stereotyped into oppositional identities such as ‘criminals’ vs ‘good citizens’ or ‘deviant’ vs ‘normal’ people. The fourth element sees the stigmatised people experience status loss and discrimination that lead to unequal outcomes across every conceivable measure[4].

Discrimination is the lived experience of stigma – the negative social and material outcomes that arise from stigma, which includes lower quality of health care. Both stigma and discrimination rely on societal structures and systems that facilitate and create the conditions for their operation (for example, unequal power relations is one such condition)[5]. For these reasons stigma is harmful, distressing, and marginalising to the individuals and groups who experience it, whether based on fear and exclusion, authoritarianism, or even benevolent intentions[6].

The massive body of evidence on implicit bias and discrimination across stigmatized populations means examples of the harm of stigma abound. Research from Stanford University that systematically analysed police body camera footage of routine traffic stops shows white residents were 57 percent more likely than black residents to hear a police officer say the most respectful utterances, such as apologies and expressions of gratitude like “thank you.” Meanwhile, black community members were 61 percent more likely to hear officers say the least respectful utterances, such as informal titles like “dude” and “bro” and commands like “hands on the wheel”[7]. The study authors argued that these pervasive racial disparities in officers’ language use at best erode police-community relations. At worst they express and validate negative attitudes society holds toward people of colour, which those communities experience as institutionalised racism and deaths in custody. Such research makes it harder to trivialise or dismiss the language debate as mere “semantics” or “political correctness”, as similarly strong research abounds across all stigmatised groups, including drug using communities.

It is imperative the AOD policy, practice and research communities continue to build their understanding of how language influences the way individuals think about themselves and their ability to change, how it frames what society thinks about substance use and recovery[8] and how it influences institutional responses to substance use[9]. At the individual level, there is ample evidence the words we use to describe alcohol and other drug dependence can engender self-stigma, which occurs when a member of a target group internalises public stereotypes or prejudices[10]. This influences both whether people will seek help, and the quality of the help they receive. For instance, one study demonstrated those with alcohol use disorder perceiving a high degree of public stigma toward their condition were about half as likely to seek help as those perceiving low stigma[11]. For treating clinicians, words strongly influence the way they seek to work with people experiencing alcohol and other drug use disorders: in one Harvard study, when the term ‘substance abuser’ was used in a case vignette, clinicians were significantly more likely to favor punishment (a jail term) than when the individual was described in the vignette as having a ‘substance use disorder’[12]. It’s a short journey from the implicit bias found in that research to overt negative attitudes or discriminatory behaviours enacted by individuals acting on behalf of health or criminal justice institutions[13].

Structural stigma includes poorly chosen language, policies and actions that limit – whether intentionally or not – the opportunities of target groups. Labelling people involved in the criminal justice system – many of whose most serious offence relates to illicit drugs – ‘offenders’ for the entirety of their engagement with the criminal justice system, regardless of whether they have ceased all unlawful activity, is an overt example. Thesaurus alternatives to ‘offenders’ are ‘criminals, crooks, lawbreakers, wrongdoers, reprobates and delinquents’, all of which is language that squarely returns the individual back to the place and time of their offence, without hope of moving from there in any figurative sense until all engagement with the justice system is complete. The evidence of stigma we see across the brief examples demonstrated here, and which is experienced by all marginalised persons, is a violation of the human rights and dignity expressed in Article 1 of the Universal Declaration of Human Rights – All human beings are born free and equal in dignity and rights[14].

The QNADA rapid review of Queensland inquiries, reports and strategies relevant to the alcohol and other drug sector found evidence of stigma that powerfully shapes how the state addresses AOD use across a range of sectors[15]. It argues what is evident in many inquiries, reports and strategies is a morally bound perceptual distinction between alcohol and other drugs that defines one as being culturally acceptable and the other as immoral, illegal and deviant[16]. This returns us to the elements described above that result in stereotyped, oppositional categories, and that have been significant in how AOD policy and practice has manifested: for example, while high profile and at times experimental change in night time entertainment precinct management has been undertaken in an attempt to reduce alcohol related harm over the last ten years, responses to illicit drug use have remained largely unchanged during the same period. Far more than just words, at the institutional level language ‘influences recommendation acceptance, shapes the approach taken to implementation, program design and workforce development, and is used to inform future policy and legislative priorities[17].

There is a lot of work to be done in the stigma and discrimination space. It isn’t overly complex though, and perhaps begins with the universal use of person-centred (or person-first) language to describe groups at the margins of society[18]. This is especially true of people who use drugs and who are also, for example, at the intersections of minority ethnicities, genders or sexualities. Given outstanding materials like this Language matters resource, not only does the AOD sector have its own waypoints, but it is well equipped to begin charting this journey outside its own boundaries and in such spaces as the media and other public discourses where the public gets most of its information about alcohol and other drug use.


[1] Lancaster, K., Seear, K., Ritter, A. (2017) Reducing Stigma and Discrimination for People Experiencing Problematic Alcohol and Other Drug Use (Queensland Mental Health Commission).

[2] Volkow, N.D., Gordon, J.A., Koob, G.F. (2021) Choosing appropriate language to reduce the stigma around mental illness and substance use disorders. Neuropsychopharmacology. July 2021

[3] Link, B. G., & Phelan, J. C. (2001). Conceptualizing Stigma. Annual Review of Sociology, 27, 363-385.

[4] Ibid

[5] Lancaster, K., Seear, K., Ritter, A. (2017) Reducing Stigma and Discrimination for People Experiencing Problematic Alcohol and Other Drug Use (Queensland Mental Health Commission).

[6] Broyles,L.M., Binswanger, I.A., et al (2014) Confronting Inadvertent Stigma and Pejorative Language in Addiction Scholarship: A Recognition and Response. Substance Abuse 35:217-221

[7] Voigt, R., Camp, N.P., et al (2017) Language from police body camera footage shows racial disparities in officer respect. Proceedings of the Natural Academy of Sciences of the United States of America

[8] Broyles,L.M., Binswanger, I.A., et al (2014) Confronting Inadvertent Stigma and Pejorative Language in Addiction Scholarship: A Recognition and Response. Substance Abuse 35:217-221

[9] Wogen, J. and Restrepo M.T. (2020) Human rights, stigma, and substance use. Health and Human Rights 22(1):51-60

[10] Ibid

[11] Keyes K.M., Hatzenbuehler M.L., McLaughlin K.A., Link B., Olfson M., Grant B.F., (2010) Stigma and treatment for alcohol disorders in the United States. American Journal of Epidemiology; 172:1364–72. .

[12] Kelly J.F., Westerhoff C.M. (2010) Does it matter how we refer to individuals with substance-related conditions? A randomized study of two commonly used terms. International Journal of Drug Policy 21:202–7

[13] Wogen, J. and Restrepo M.T. (2020) Human rights, stigma, and substance use. Health and Human Rights 22(1):51-60

[14] United Nations (1948) Universal Declaration of Human Rights. www.un.org/en/about-us/universal-declaration-of-human-rights

[15] QNADA (2021) Responsive Systems: A rapid review of Queensland inquiries, reports and strategies relevant to the alcohol and other drug sector.

[16] QNADA (2021) Responsive Systems: A rapid review of Queensland inquiries, reports and strategies relevant to the alcohol and other drug sector.

[17] Ibid

[18] Lancaster, K., Seear, K., Ritter, A. (2017) Reducing Stigma and Discrimination for People Experiencing Problematic Alcohol and Other Drug Use (Queensland Mental Health Commission).

QNADA 2020- 2021 Annual Report

Our 2020/21 annual report is out now! Click on the image below to read the full report to see what we’ve been up to this last financial year!