Where to get help

Alcohol and Drug Information Service

You can call the Alcohol and Drug Information Service (ADIS) for support, information, advice, crisis counseling and referral to services in Qld. ADIS advisors understand the difficulties of finding appropriate drug and alcohol treatment and use their knowledge and experience to assist you. ADIS are available 24 hours a day, 7 days a week on freecall 1800 177 833. Have a look and the video below for more information or you can check out more videos about ADIS here. You can also head over to their website.

Family Drug Support (FDS)

Parents/Carers and family members can call Family Drug Support for information, referral, counselling 24 hours a day, 7 days a week on the national free call number: 1300 368 186.

Counselling online

Counselling Online provide free, confidential, 24/7 text-based alcohol and drug counselling services nation-wide. They have a number of alcohol and drug resources on their website.

Counselling Online’s online peer support forums (http://forum.counsellingonline.org.au) are a place to connect with others affected by their own or a significant other’s alcohol and other drug use. Share strategies, empowerment and connection in a safe, non-judgemental community which promotes social connectedness and healing. This service is suitable for anyone seeking to make or maintain change.

Get the effects by txt! 

Get the effects by txt! is an addition to the Australian Drug Foundation’s (ADF) DrugInfo phone line, and can provide drug information direct to mobile phones, 24 hours a day, 7 days a week. People can text any drug name to 0439 TELL ME (0439 835 563) and receive an instant health and safety message in return. The message lists a number of the drug’s effects and provides links for further information on the ADF’s DrugInfo website, as well as the phone number of a 24/7 free and confidential counselling service.

Overdose Lifesavers

Overdoselifesavers.org has two aims. First, it aims to support people affected by opioid overdose and thinking about using take-home naloxone. Second, it aims to inform the public about overdose and what can be done about it. Overall, it seeks to look beyond the statistics and recognise that behind each death from overdose was a human life that had its own story and remains connected to the lives and stories of others.

This website is based on a carefully conducted research project that collected detailed stories of overdose and take-home naloxone administration from people affected by overdose or who consume opioid drugs. These stories were analysed by a team of highly experienced researchers, and key themes were identified. These themes are presented here using video re-enactments, original audio recordings and written extracts from the interviews.

Needle and Syringe Program

The Queensland Needle and Syringe Program (QNSP) aims to provide sterile injecting equipment and facilitate safe disposal of used equipment in over 150 service sites and 700 community pharmacies in Queensland. This program helps to reduce the incidence of blood-borne viruses and injection-related injuries and disease as well as to improve access and referrals to drug treatment programs and other health and social services.

To find a service, please click here to check the Pharmacy Guild’s list of services or click here to download a list of service sites for your area. You can also download the free mobile phone app to search for public and pharmacy NSPs across Queensland.